الشروط والأحكام

AI Terms and Conditions

Valeo Health Holding Limited, a private company limited by shares, registered under Abu Dhabi Global Market with its number 000007429 ("we," "our," or "us"), is committed to protecting your privacy in accordance with [UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection] OR [KSA Personal Data Protection Law]1. This Privacy Policy explains how your personal information is collected, used, and disclosed by Valeo Health and its artificial intelligence solution, "Valeo AI".

This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, Valeo Health. By accessing or using our Service, you signify that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

We reserve the right to update these Terms and Conditions periodically. Any material changes will be notified to you at least 30 days before implementation through our website or registered email address.

Valeo AI does NOT provide medical advice. Information provided is for educational and general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always consult your healthcare provider before acting on any information provided by Valeo AI.

General Approach

Conversational artificial intelligence is at the technological frontier. We believe that this emerging technology will fundamentally change the way that we engage with and think about computers in our everyday lives. Ultimately, our goal is to use AI to build safe, smart, kind, and engaging conversational partners.

Our Privacy Policy reflects our belief that achieving this goal and making the technology truly useful for all will require a deep understanding of how our users talk and collaborate with our AI solutions. As users interact with our AI solutions, we learn a lot about how to make AI better and more useful to you.

In compliance with [UAE] [KSA] healthcarde data protection regulations, we never sell your health data to third parties, nor will it ever be used for advertising purposes. All health data is processed and stored in accordance with [UAE Federal Law No. 2 of 2019 concerning the use of ICT in Healthcare] [ Saudi Personal Data Protection Law (PDPL), including its requirements for the protection of health data as sensitive data, restricting access on a strict 'need-to-know' basis, and applying appropriate technical, organizational, and administrative safeguards]. Your health data is stored within the territorial jurisdiction of [UAE][KSA] as required by applicable laws.

Users deserve transparency regarding how that process works, particularly when it comes to their data. This Policy is one part of that transparency. It documents what data we collect, how we keep it secure, and describes how we use that data to improve our Services for everyone. Here are the top-level points:

Valeo AI is a Healthtech AI solution and any information provided by Valeo AI does not constitute medical advice and should never be used to replace sound advice from a registered healthcare professional. Always run the information you get from Valeo AI by a registered healthcare professional.

When you use Valeo AI,. We use the collected data to run Valeo AI, inform improvements to the platform, keep you safe, and comply with all applicable laws.

Keeping your conversations with Valeo AI private and safe is our top priority, and we will never sell or share your data for advertising or marketing purposes. We have strict internal controls over the use of and access to user data.

You agree to follow our Acceptable Use policy. When you talk to Valeo AI, you should not try to get it to talk about harmful, abusive, or illegal topics. You also should not attempt to evade our security measures or learn about the models, algorithms, prompts, or source code of Valeo AI. If our automated systems detect this activity, you may be suspended.

Valeo Health reserves the right to suspend or terminate your access to Valeo AI at any time for violations of these terms or suspected unauthorized use. Upon termination, your data will be handled in accordance with the Retention Policy.

All rights, title, and interest in and to Valeo AI, including any content, models, prompts, and outputs, remain the exclusive property of Valeo Health or its licensors. You are granted a non-exclusive, non-transferable license to use Valeo AI solely in accordance with these terms.

You are prohibited from reverse-engineering, attempting to extract, copy, or access the algorithms, data models, or underlying software used by Valeo AI. Engaging in abusive, harmful, or illegal conversations may lead to immediate suspension or termination of access and could result in legal action

User Obligations You agree to:

• Use Valeo AI solely for lawful and ethical purposes;
• Not impersonate healthcare professionals or misrepresent information;
• Obtain appropriate consent before submitting sensitive data;
• Comply with all applicable laws, including healthcare, licensing, and privacy regulations;
• Refrain from soliciting, scraping, or mining data from Valeo AI.

You are not permitted to use Valeo AI if you are under the age of 18 years. If you are between 14-18 years old, you must obtain parental/guardian consent before using our Services.

Note that Valeo AI may occasionally produce inaccurate information; verify any critical information independently or with a professional.

Valeo AI is provided "as-is" and may experience downtime, inaccuracies, or interruptions. We make no warranties regarding uptime, availability, or accuracy of content. Valeo AI responses may contain errors, and you should verify any output with a qualified professional.

Valeo Health is not liable for any harm arising from reliance on AI-generated content.

Valeo AI does not use automated decision-making to make legal, financial, or health-related decisions about you. The content it generates is not binding and should be independently reviewed.

Valeo Health reserves the right to change, suspend, or discontinue any part of the Valeo AI service at any time with or without notice. Your continued use after updates signifies agreement to the modified terms.

Information We Collect

We collect the following types of information:

• Account Information: name, email address, phone number
• User-Generated Content: messages, chat logs, uploaded documents
• Health Information: PDFs, images, symptoms discussed
• Device Information: IP address, OS, browser type, device ID
• Usage Information: pages visited, session duration, interaction logs
• Identifiers from third-party platforms (if using WhatsApp, Meta, etc.)

Automatic data collection. We and our service providers may automatically log and combine information about you, your computer or mobile device, and your interaction over time with the Services, online resources and our communications, such as:

Device data, such as your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, device type (e.g., phone, tablet), IP address, unique identifiers, language settings and general location information such as city, state or geographic area.

Online activity data such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Services, navigation paths between pages or screens, information about your activity on a page or screen, access times, duration of access, and whether you have opened or otherwise engage with our communications. This data collection complies with [UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection] [the Personal Data Protection Law (PDPL) of Saudi Arabia (Royal Decree No. M/19 of 1443H), including its Implementing Regulations].

We use the following tools for automatic data collection:

Cookies, which are text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.

Local storage technologies, like HTML5, provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.

Web beacons, also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

Information we obtain from other sources. If you choose to contact or otherwise interact with our Services over a third-party messaging platform such as Facebook Messenger or Instagram, Snapchat etc. we will collect an identifier of your profile on these platforms.

Sensitive data: In your conversations with the Services, you may choose to provide sensitive information. This includes, but is not limited to, your religious views, sexual orientation, political views, health, racial or ethnic origin, philosophical beliefs, or trade union membership. Processing such sensitive data requires your explicit consent and will be handled in accordance with [UAE Federal Decree Law No. 45 of 2021 and UAE Federal Law No. 2 of 2019 concerning healthcare data] [ Saudi Arabia's Personal Data Protection Law (PDPL)]. You have the right to withdraw your consent at any time.

Do not upload or share sensitive personal or identifiable health information unless explicitly requested and proper consent mechanisms are in place as per [UAE ] [Saudi] data protection laws. When possible, anonymize or remove personal identifiers from any health-related data you provide. Any health data shared will be processed and stored within [UAE] [KSA] territory as required by applicable laws.

Customer Data and Confidentiality You may only submit, view, or handle data you are authorized to access. All customer health data must be used exclusively within the scope of your session and deleted or anonymized thereafter.

You must not:

• Retain or reuse data post-session;
• Share or resell data;
• Use Valeo AI for mass data collection, diagnostics, or research without approval.

How Do We Use The Information We Collect?

We use personal information for the following purposes or as otherwise described at the time of collection:

Provide our Services. We use personal information to operate, maintain, and provide you with our Services. In particular, we use personal information to fulfil our contractual obligations under our Terms of Service.

Communicate with you about our Services. It is in our legitimate business interests to use personal information to respond to your requests, provide customer support, and communicate with you about our Services, including by sending announcements, surveys, reminders, updates, security alerts, and support and administrative messages.

Improve, monitor, personalize, and protect our Services. It is in our legitimate business interests to improve and keep our Services safe for our users, which includes:

Understanding your needs and interests, and personalizing your experience with the Services and our communications.

Troubleshooting, testing, and research, and keeping the Services secure.

Investigating and protecting against fraudulent, harmful, unauthorized, or illegal activity.

Research and development. We may use personal information for research and development purposes where it is in our legitimate business interests, including to analyze and improve the Services and our business. As part of these activities, we may create or use aggregated, de-identified or other anonymized data from personal information we collect. We make personal information into anonymized data by removing information that makes the data personally identifiable to you. We may use this anonymized data for analytics or compliance strictly in accordance with [UAE Federal Decree Law No. 45 of 2021] [KSA Personal Data Protection Law]. Any sharing with third parties will be subject to appropriate data processing agreements that ensure compliance with applicable data protection requirements.

Compliance and protection. We may use personal information to comply with legal obligations, and to defend us against legal claims or disputes, including:

Protect our, your, or others' rights, privacy, safety, or property (including by making and defending legal claims).

Audit our internal processes for compliance with legal and contractual requirements and internal policies.

Enforce the terms and conditions that govern the Services.

Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.

Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

Valeo Health explicitly disclaims all liability arising from your reliance on the information provided by Valeo AI. Valeo Health shall not be responsible or liable for any medical decisions, actions, or treatment plans you undertake based on interactions with Valeo AI

Sharing Your Information

We do not sell or share your personal information with third-parties for interest-based advertising purposes. Any disclosure of your personal information will be in strict compliance with [UAE Federal Decree Law No. 45 of 2021] [KSA Personal Data Protection Law], and only as described below:

Service providers. We may rely on third-party service providers who are contractually bound to protect your data in accordance with UAE Federal Decree Law No. 45 of 2021] [KSA Personal Data Protection Law]. Any cross-border transfer of your personal data will comply with applicable data localization requirements and transfer restrictions. These service providers can include hosting services, cloud computing and storage services, maintenance services, security services, and customer support services. We also may share hashes of names and phone numbers and limited device data for advertising attribution and measurement services. This means that the recipient can recognize your name and phone number only if they already have that information from another source.

Some of our Service Providers operate outside the [UAE] [KSA]. Where personal data is transferred outside these jurisdictions, we ensure such transfers comply with applicable laws, including data localization rules and contractual safeguards.

Business transferees. Personal information may be transferred to another entity in the event of a bankruptcy, change of control, or shutdown of Valeo Health. We may also transfer personal information in the course of a sale or merger of the business.

Authorities and others. If we are legally obliged or otherwise believe it necessary to do so, personal information may be disclosed to regulatory agencies, law enforcement agencies, courts, and other government authorities, including for the compliance and protection purposes described above.

Where and when is information collected from customers and end users?

Security is integral to the success of Valeo AI, our conversational artificial intelligence platform: people need to trust that their data is being handled responsibly and safely in order to fully get the benefits of our Services.

Ensuring the integrity of your data is a major priority for us. Valeo AI, our proprietary healthcare artificial intelligence platform, has technical and organizational measures in place to protect personal information against unauthorized access, corruption, loss, or misuse in accordance with UAE Federal Decree Law No. 45 of 2021 and applicable healthcare data protection regulations in the UAE] [Saudi Arabia's PDPL]. This includes internal measures that limit access to personal information to a dedicated set of specialist employees working on improving the safety or quality of our Services. Where possible and appropriate, we also deidentify sensitive data like conversational logs to preserve user privacy.

However, these measures are not a guarantee of absolute security and you acknowledge and accept that your use of our Services is ultimately at your own risk.

Also, please note that you are responsible for managing access to any accounts that you maintain with Valeo AI. Failure to limit access to your devices or browser might enable third-parties to have unauthorized access to your personal information.

Your Rights and Choices

Under applicable data protection laws (UAE PDPL, KSA PDPL, and GDPR where applicable), you have the right to:

1. Access your personal data;
2. Request correction or deletion;
3. Withdraw consent at any time;
4. Request a copy of your data (data portability);
5. Object to data use or restrict processing.

To exercise these rights, contact us at privacy@feelvaleo.com. We will respond within 30 days.

Third-Party Websites and Content

Please be advised that you may encounter links or content through our Services that are provided by third-parties that Valeo Health does own or otherwise control. You acknowledge that any data you provide to these third-parties shall be governed solely by the terms of service, privacy policies, and other terms applicable to those third-parties.

Individuals

Our Services are not intended for individuals under the age of 18. Users between 14-18 years must obtain explicit parental or guardian consent before using our Services, in accordance with [UAE] [KSA] data protection laws. We do not knowingly collect or solicit personal information from individuals under the age of 14. If you are under the age of 14, please do not attempt to use our Services, register an account with us, or send any personal information to us.

If you believe that a minor under the age of 14 has provided personal information to us or is otherwise using our Services, please let us know immediately at support@feelvaleo.com and we will seek to delete this information and revoke access as quickly as possible.

By using Valeo AI, you explicitly consent to the collection and processing of sensitive health data shared during conversations for the purposes outlined in this document.

Retention

In accordance with [UAE Federal Decree Law No. 45 of 2021] [KSA Personal Data Protection] Law, we retain personal information for a period not exceeding 5 years from the date of completion of the purpose for which it was collected, unless a longer retention period is required by law or you withdraw your consent (where applicable). For health-related data, specific retention periods as prescribed by [UAE healthcare data protection regulations] [KSA healthcare regulations] shall apply.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates and Kingdom of Saudi Arabia, including [UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection] and the [KSA Personal Data Protection Law]. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of [UAE] [KSA], as applicable.

This Privacy Policy is governed by the laws of the [United Arab Emirates] [Kingdom of Saudi Arabia], as applicable in your jurisdiction. You consent to the exclusive jurisdiction of the [UAE Courts (for UAE users)] [Saudi Courts (for KSA users)] in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

By using Valeo AI or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Termination and Suspension Valeo Health may suspend or terminate your access to Valeo AI at any time, with or without notice, in the event of:

1. A breach of these Terms;
2. Suspected unlawful or unauthorized use of the service;
3. Regulatory or legal obligations;
4. Attempts to reverse-engineer, misuse, or extract AI-generated content;
5. Infringement of intellectual property or data protection laws.

We reserve the right to withhold or delete your account and associated data if termination occurs. Your obligations under this agreement shall survive termination.

Intellectual Property All content, models, algorithms, user interfaces, and AI-generated outputs from Valeo AI remain the exclusive property of Valeo Health or its licensors. Users are granted a non-exclusive, non-transferable, revocable license to use Valeo AI only in accordance with these Terms.

You may not:

1. Copy, reproduce, or distribute any part of Valeo AI;
2. Use outputs for commercial, legal, or diagnostic purposes without written permission;
3. Create derivative works from AI content without authorization.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, Valeo Health's services including our Valeo AI platform This consent is freely given and can be withdrawn at any time as detailed in the "Your Consent" section., chatting with us on WhatsApp or any other messaging platform, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

If you want to revoke your consent, email us at privacy@feelvaleo.com. We shall process your request within 30 days, in accordance with [UAE Federal Decree Law No. 45/2021] [Saudi Arabia's PDPL] requirements.

Payments and Refunds Any payment made for access to Valeo AI services is processed via a third-party provider. We do not offer refunds unless the service fails to deliver due to a verified technical issue.

By proceeding with payment, you agree to the third-party's terms and waive any right to dispute charges related to usage of AI outputs.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Valeo Health. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us.

Please note that when you use a link to go from Valeo AI to another website, while our Privacy Policy is no longer in effect, your data protection rights under [UAE] [Saudi Arabian] laws continue to apply to your personal information. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

Subject to your explicit consent and in compliance with [UAE Federal Decree Law No. 45/2021] and [Saudi Arabia's PDPL], Valeo Health may use "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionalities like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").

While Valeo Health exercises reasonable due diligence in selecting Third-Party Services, you acknowledge that Valeo Health shall not be responsible for such Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof, except as required by applicable [UAE] and [Saudi Arabian laws]. Valeo Health does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Interactions via WhatsApp or other Third-party platforms are governed by the respective platforms' privacy policies and terms. Valeo Health is not liable for data breaches or misuse arising from third-party platforms

Facebook Pixel

If we use Facebook pixel or similar tracking technologies, including but not limited to Google APIs, to enhance service quality and user experience, we will ensure compliance with [UAE Federal Decree Law No. 45/2021] [Saudi Arabia's PDPL] regarding data collection and processing. Any such data collection will be conducted only with proper consent and in accordance with local data protection requirements. By using our services and platforms, including Valeo AI (our artificial intelligence-powered healthcare platform), you consent explicitly to the use of these tracking technologies. You can opt-out or modify your consent via your browser or platform settings.

Tracking Technologies

Google Maps API

Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few.

Google Maps API may collect information from You and from Your Device for security purposes.

Google Maps API collects information that is held in accordance with its Privacy Policy

Cookies

We use Cookies to enhance the performance and functionality of our platform but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the platform as we would not be able to remember that you had logged in previously.

Local Storage

Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.

Information about General Data Protection Regulation (GDPR)

While we maintain GDPR-compliant practices, our primary privacy obligations are governed by [UAE Federal Decree Law No. 45/2021] [Saudi Arabia's Personal Data Protection Law (PDPL)]. We collect and process your data in accordance with these laws and implement appropriate security measures to protect your information.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have over their personal data.

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers' data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person's name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.

Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.

Personal data should be held no longer than necessary to fulfil its purpose.

People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it's simply the right thing to do. At Valeo Health we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

Individual Data Subject's Rights - Data Access, Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. Valeo Health processes or stores all personal data in fully vetted, DPA compliant vendors. We store all conversation and personal data in accordance with [UAE] [Saudi Arabia's] PDPL data retention requirements, including implementing appropriate technical and organizational measures to ensure data security. Upon account deletion, we will dispose of all data in accordance with our Terms of Service and Privacy Policy within the timeframe prescribed by applicable laws.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We've been set up as self service from the start and have always given you access to your data and your customers data. Our customer support team is here for you to answer any questions you might have about working with the API.

[UAE ][KSA] Residents

Under [UAE Federal Decree Law No. 45/2021 on Personal Data Protection and its Executive Regulations] [Saudi Arabia's Personal Data Protection Law (PDPL)], we are required to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

Under [UAE] [Saudi Arabia] data protection laws, you have certain rights regarding your personal data. You may exercise the following rights:

Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

Contact Us

Don't hesitate to contact us if you have any questions via email at support@feelvaleo.com or via phone at +971549965988. Valeo Health.

Last updated on October 8, 2025.